It is possible to return products of your order within 30 days after receiving it. We will explain our return policy in a few steps. You can find them on this page.
Your product can be returned to us if the article:
- isn't damaged
- isn't used
- is sent back to us within 30 days of receipt
Your return will not be accepted if:
- the item has user damage
- the original packaging is missing
- the error isn't covered by the warranty (read below what the warranty covers)
Please note: gift cards are not returnable.
Are you unsure whether your item is eligible to be returned? Then read the warranty conditions on our warranty page.
Do you want to return your product(s) right away? Download the return form below.
Please note: you may use the return form to speed up the process, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.