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Promotions & Discount Codes

  • How do I use a discount code?

    Enter your discount code in the shopping cart before completing your purchase. The discount will be automatically applied to eligible products once you activate the code.
    Enter your discount code in the shopping cart before completing your purchase. The discount will be automatically applied to eligible products once you activate the code.
  • Is there a limit to how many times I can use a discount code?

    Yes, there is a limit on the number of times a promotional code can be applied per customer.
    Yes, there is a limit on the number of times a promotional code can be applied per customer.
  • What is the welcome discount and how does it work?

    When you sign up for our newsletter, you'll receive a 10% welcome discount. This discount is valid only on your first order with a minimum purchase value of €50 and can only be used once. The welcome discount applies only to products from the /style-items page.
    When you sign up for our newsletter, you'll receive a 10% welcome discount. This discount is valid only on your first order with a minimum purchase value of €50 and can only be used once. The welcome discount applies only to products from the /style-items page.
  • How does the birthday discount work?

    The birthday discount is only valid on products from the /style-items page and cannot be combined with other offers or discount codes.
    The birthday discount is only valid on products from the /style-items page and cannot be combined with other offers or discount codes.
  • What are order value discounts?

    Order value discounts apply when you reach the specified minimum order value. Enter the promotional code in your shopping cart to activate the discount.
    Order value discounts apply when you reach the specified minimum order value. Enter the promotional code in your shopping cart to activate the discount.
  • What happens to my discount if I return part of my order?

    If you return part of your order, the final discount will be recalculated based on the remaining products. This may affect the refund amount you receive.
    If you return part of your order, the final discount will be recalculated based on the remaining products. This may affect the refund amount you receive.
  • How do I receive a free gift with my order?

    Enter the promotional code in your shopping cart to add the free gift to your order. The free gift will only be shipped if it has been added to your cart. The free gift is only valid on products from the 'new additions' landing page.
    Enter the promotional code in your shopping cart to add the free gift to your order. The free gift will only be shipped if it has been added to your cart. The free gift is only valid on products from the 'new additions' landing page.
  • Can I add a free gift to my order afterwards?

    No, the free gift cannot be added to your order after purchase. Make sure to add it to your cart before completing checkout.
    No, the free gift cannot be added to your order after purchase. Make sure to add it to your cart before completing checkout.
  • What is the €30 voucher promotion?

    The €30 discount voucher requires a minimum spend of €150. If a partial return brings the order value below €150, the discount will be forfeited.
    The €30 discount voucher requires a minimum spend of €150. If a partial return brings the order value below €150, the discount will be forfeited.
  • What is the €20 voucher promotion?

    The €20 discount voucher requires a minimum spend of €100. If a partial return brings the order value below €100, the discount will be forfeited.
    The €20 discount voucher requires a minimum spend of €100. If a partial return brings the order value below €100, the discount will be forfeited.
  • How does the stacking discount or 1+1 promotion work?

    The discount applies when you purchase two or more products. The discount is automatically processed in your shopping cart. If you return part of your order, the final discount will be recalculated based on the remaining products.
    The discount applies when you purchase two or more products. The discount is automatically processed in your shopping cart. If you return part of your order, the final discount will be recalculated based on the remaining products.
  • What is Spin & Win?

    Spin & Win is a promotional game where you can win discount codes. If you win a discount code, a minimum order value of €100 applies.
    Spin & Win is a promotional game where you can win discount codes. If you win a discount code, a minimum order value of €100 applies.
  • Where can I find current promotions?

    We regularly have exciting promotions, so keep an eye on our website to see if a promotional code is available. Happy shopping!
    We regularly have exciting promotions, so keep an eye on our website to see if a promotional code is available. Happy shopping!

Contact

Still not quite sure? Our customer service team will be happy to help you.

Call us

Speak directly to our customer service team. Available Monday to Friday from 9 a.m. to 12 p.m.

050 - 2011559

Email us

We will respond to your message within 5 working days. Our team is ready to help you further.