Klantenservice

Categories

  • Giftcard
  • My account
  • Order
  • Our stores
  • Payment
  • Promotions & Discount Codes
  • Returns
  • Shipping
  • Warranty & Repairs

Our stores

  • Where is the Brandfield store in Eindhoven located?

    Our store is located at Heuvelgalerie 137, 5611 DK Eindhoven. You'll find us in the heart of the city, easily accessible from the center.
    Our store is located at Heuvelgalerie 137, 5611 DK Eindhoven. You'll find us in the heart of the city, easily accessible from the center.

  • How can I best reach the store in Eindhoven by public transport?

    The store is within walking distance of Eindhoven Central Station. From the station, it's approximately a 5-minute walk to the Heuvelgalerie.
    The store is within walking distance of Eindhoven Central Station. From the station, it's approximately a 5-minute walk to the Heuvelgalerie.

  • Is there parking available near the store in Eindhoven?

    Yes, there are several parking garages near the Heuvelgalerie, such as Heuvel Parking Garage and Admirant Parking Garage.
    Yes, there are several parking garages near the Heuvelgalerie, such as Heuvel Parking Garage and Admirant Parking Garage.

  • What are the opening hours of the Brandfield store?

    Monday: 12:00 - 18:00, Tuesday to Saturday: 09:30 - 18:00 (Friday until 21:00), Sunday: 12:00 - 17:00.
    Monday: 12:00 - 18:00, Tuesday to Saturday: 09:30 - 18:00 (Friday until 21:00), Sunday: 12:00 - 17:00.

  • Which brands are available in the store in Eindhoven?

    In our store, you'll find a carefully selected assortment of top brands in watches, jewelry, and accessories. Visit us to discover our full range.
    In our store, you'll find a carefully selected assortment of top brands in watches, jewelry, and accessories. Visit us to discover our full range.

  • Is the in-store assortment the same as online?

    Our online assortment is more extensive than what we can display in store. Specific products you see online can often be ordered for you.
    Our online assortment is more extensive than what we can display in store. Specific products you see online can often be ordered for you.

  • Do you offer personal advice in the store?

    Yes, our experienced team is ready to personally advise you in finding the perfect watch, jewelry, or accessory.
    Yes, our experienced team is ready to personally advise you in finding the perfect watch, jewelry, or accessory.

  • How can I contact the store in Eindhoven?

    You can reach us at +31 (0) 40 - 3046 422 or via email: [email protected].
    You can reach us at +31 (0) 40 - 3046 422 or via email: [email protected].

  • Can I make an appointment for a store visit?

    An appointment is not required, but for personal attention you can call ahead at +31 (0) 40 - 3046 422.
    An appointment is not required, but for personal attention you can call ahead at +31 (0) 40 - 3046 422.

  • Can I return products purchased online at the store?

    No, it is not possible to return online purchases in-store. Please use the online return process and follow the return instructions provided with your order.
    No, it is not possible to return online purchases in-store. Please use the online return process and follow the return instructions provided with your order.

Contact

Still not quite sure? Our customer service team will be happy to help you.

Call us

Speak directly to our customer service team. Available Monday to Friday from 9 a.m. to 12 p.m.

050 - 2011559

Email us

We will respond to your message within 5 working days. Our team is ready to help you further.

[email protected]