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Giftcard

  • What is a Brandfield gift card?

    A Brandfield gift card is the perfect gift for anyone who loves watches, jewelry, and accessories. The recipient can choose their favorite item from our extensive collection of premium brands.
    A Brandfield gift card is the perfect gift for anyone who loves watches, jewelry, and accessories. The recipient can choose their favorite item from our extensive collection of premium brands.
  • How can I purchase a gift card?

    You can purchase a gift card directly on our website. Choose your preferred amount and complete your order. You'll receive the gift card via email.
    You can purchase a gift card directly on our website. Choose your preferred amount and complete your order. You'll receive the gift card via email.
  • What amounts are available for gift cards?

    Our gift cards are available in various amounts, allowing you to choose the perfect value for your gift. Check our website for current available denominations.
    Our gift cards are available in various amounts, allowing you to choose the perfect value for your gift. Check our website for current available denominations.
  • How long is a gift card valid?

    Brandfield gift cards are valid for two years from the date of purchase. The exact expiration date is stated on the gift card.
    Brandfield gift cards are valid for two years from the date of purchase. The exact expiration date is stated on the gift card.
  • Can I use a gift card multiple times?

    Yes, if the value of your purchase is less than the gift card amount, the remaining balance stays on the card and can be used for future purchases.
    Yes, if the value of your purchase is less than the gift card amount, the remaining balance stays on the card and can be used for future purchases.
  • Can I use multiple gift cards for one purchase?

    Yes, it is possible to use multiple Gift Cards for a single purchase. After redeeming a Gift Card, you can select the β€˜Gift Card’ option again to add another card. If there is a remaining balance after entering your Gift Cards, you can easily pay the rest using another payment method, such as iDEAL.
    Yes, it is possible to use multiple Gift Cards for a single purchase.
    After redeeming a Gift Card, you can select the β€˜Gift Card’ option again to add another card.

    If there is a remaining balance after entering your Gift Cards, you can easily pay the rest using another payment method, such as iDEAL.
  • What happens if my purchase exceeds the gift card value?

    You can pay the difference using any of our accepted payment methods, such as credit card, iDEAL, or PayPal.
    You can pay the difference using any of our accepted payment methods, such as credit card, iDEAL, or PayPal.
  • What should I do if I lose my gift card?

    Please contact our customer service immediately. If you have the gift card code, we may be able to help you. Unfortunately, lost gift cards without proof of purchase cannot be replaced.
    Please contact our customer service immediately. If you have the gift card code, we may be able to help you. Unfortunately, lost gift cards without proof of purchase cannot be replaced.
  • Can I exchange or refund an unused gift card?

    Gift cards are non-refundable and cannot be exchanged for cash. They can only be used for purchases at Brandfield.
    Gift cards are non-refundable and cannot be exchanged for cash. They can only be used for purchases at Brandfield.
  • Can I return products purchased with a gift card?

    Yes, products purchased with a gift card can be returned according to our standard return policy. The refund will be issued back to the original gift card.
    Yes, products purchased with a gift card can be returned according to our standard return policy. The refund will be issued back to the original gift card.
  • Do I need to use the entire gift card value at once?

    No, you can use your gift card for multiple purchases until the balance is fully used or the card expires.
    No, you can use your gift card for multiple purchases until the balance is fully used or the card expires.

Contact

Still not quite sure? Our customer service team will be happy to help you.

Call us

Speak directly to our customer service team. Available Monday to Friday from 9 a.m. to 12 p.m.

050 - 2011559

Email us

We will respond to your message within 5 working days. Our team is ready to help you further.