Mockberg Timeless Combo mockberg-set-002

Order by 5PM, enjoy free same-day shipping

At Brandfield, we know you can’t wait to receive your new style items. That’s why we offer free same-day shipping on all orders.

How does same-day shipping work?

If you place your order before 17:00, we’ll ship it out the same day. This means your order will be processed immediately and handed over to our trusted carriers DHL or FedEx as quickly as possible.

When will my order arrive?

The exact delivery time depends on your location. Below is an estimate:

Netherlands & Belgium: 1 to 3 business days

Germany & France: 1 to 3 business days

Rest of Europe: 2 to 5 business days

United States & worldwide: 5 to 7 business days

Please note that delivery times may vary due to weekends, public holidays, or unexpected delays with the carrier. You’ll always receive a track and trace code once your order has shipped.

How much does shipping cost?

At Brandfield, delivery to a parcel point is free for orders over €50 with a delivery address in the Netherlands or Belgium. For home delivery, the cost is €2.95 for orders over €50, and €3.95 for orders under €50.

What if I order on the weekend or a holiday?

Orders placed on Saturdays, Sundays, or national holidays will be processed the next business day.

Still have questions? Visit our Shipping page for more details.

• Orders placed on business days before 5PM are shipped the same day.

Free pickup at a DHL ServicePoint

Prefer to collect your order at a time that suits you? At Brandfield, you can choose free pickup at a DHL ServicePoint for orders over €50 in the Netherlands and Belgium.

Simply select a DHL ServicePoint during checkout and pick up your parcel whenever it’s convenient for you. You’ll receive a track and trace link once your order has been shipped, so you know exactly when it’s ready for collection.

Flexible, reliable, and completely free for orders over €50.

Easy Returns Within 30 Days

Not completely happy with your purchase? No problem. At Brandfield, you can return your order within 30 days of receiving your package. Simply follow the return steps on our website and send the items back in their original condition and packaging.

Once we’ve received your return and processed it, we’ll refund your payment quickly and hassle-free via your original payment method. You’ll also receive confirmation as soon as your return has been completed.

Shopping should always feel easy and risk-free, and that includes returns.

Pay your way, now or later

At Brandfield, we want your shopping experience to be as flexible as your style. That’s why we offer a wide range of trusted payment methods, so you can choose what suits you best.

Prefer to pay later? Klarna or Riverty make it easy.

With Klarna or Riverty (AfterPay), you can place your order today and pay afterwards. Receive your jewellery first, try it on at home, and complete your payment later according to the payment terms. Shopping on your terms, simple and secure.

How does paying later work?

Choose Klarna or Riverty at checkout.

You’ll receive your order and a separate payment request from the payment provider.

Follow the instructions to complete your payment within the specified timeframe.

You will always be informed about your payment deadline and receive a reminder before it is due.

Paying later is free of charge, as long as you pay within the agreed payment term.

Want to pay immediately? You’re in control.

You can also choose to pay directly using:

iDEAL

Credit cards such as Mastercard, Visa and American Express

PayPal

Bancontact

Brandfield Giftcard

Webshop Giftcard

All payment methods are 100% encrypted and secure.

Still have questions?

Take a look at our Payment page for more information, or contact our customer service team. We’re happy to help you choose the payment option that works best for you.